Clear Light Clinic Reviews
Inside C V Hair & Beauty, 57 Marchmont Street, Bloomsbury, London, WC1N 1AP
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258 reviews
Booked a voucher with Groupon for a course of 8 IPL sessions about a year ago and when the course finished, booked further sessions for other areas of my body. Wonderful staff, nice environment and very effective results!
Having never undergone any form of permanent hair removal before, I was naturally a little apprehensive. However, upon my first vist I met with one of the senior therapist Ronaldo, a LOVELY knowledgeable brazilian man who explained to me in detail how the treatment worked and all the do's and don'ts of having laser. I started off with laser on my underarms, but as I was so happy with the resuts and the service I ended up booking further sessions for other areas of my body.
The therapists who carried out my treatment varied but it was mostly Jaana, who I saw the most. Again, I cannot praise her high enough and additionally to the laser treatment, she offered me wonderful advice on make up and facials to undergo for my slightly adult acne scarred skin.
I have recommended this place to my friends and would recommend Ronaldo and Jaana anyday! Worth a visit if you are thinking of undergoing laser treatment!
I work in a physically demanding job and thought I would treat myself to a massage. After seeing a special offer here I thought I'd book the 1hour holistic massage for myself as a treat. I very rarely get to do this so was looking forward to it.
Unfortunately I did get lost and was 10 minutes late for my appointment, so firstly, am grateful that I was seen and didn't completely lose out of my appointment, but unfortunately I think I'd have had more benefit staying in bed for a lie in. Upon entering the premises, the hair salon was empty and staffed by fairly friendly people who told me to go downstairs to the clinic.
Clearlight clinic appears to not have been placed in the best premises for relaxation. There is a narrow corridor and what appears to be 2 treatment rooms and 1 toilet area. It's not a great conversion to be honest.
After 5 minutes of waiting downstairs on my own, an irritated therapist came out of another room (staff room I presume) and I apologised for my lateness and asked if it was still possible for me to have the treatment. She took a dismissive look and said it was do-able.
She showed me to the room and said she'd give me 5 minutes to get ready - I'd like to add the room wasn't set up for a treatment here at all. No couch roll, no towels, was cold. The only hint that a treatment could be about to happen was the background music. The bed was pushed to the side wall of the narrow room. I quickly went to the toilet and during my return the therapist was in there putting the towel on the bed and then went back out for me to get ready.
I pulled the bed a bit away from the wall because I thought she'd need to be able to move around it but didn't want to get in trouble for it so I only pulled it out a bit.
The temperature was cold, and upon re-entering the therapist - who's name I don't know because she didn't introduce herself, NOR did she ask me my name or give an opportunity for me to ask her name - asked if I was cold so I said yes. She said she'd put the heater on so it should be ok in a bit. It wasn't.
No consultation was had - I have never been to this place before and have problems with my joints so usually give this information.
The treatment started and unfortunately, because it was cold and the connection I'd made with the therapist obviously wasn't a great one, I couldn't relax properly. I kept my eyes shut and tried hard to relax.
Then the holistic massage I'd booked and pre-paid for, started, except it honestly seemed like only effleurage movements, and very disjointed - the therapist kept stopping and leaving me at each section, (back, legs, arms) to go to the other side of the room to get more oil. The few treatments I have had elsewhere, I know you are not meant to lose contact with the client as it interrupts the flow of the massage.
Added to these interruptions, the therapist spent a long time at the spa unit getting the oil, at which point I started to wonder if she was just reading instructions on how to do the massage?!!
When it came to moving around the bed, the therapist tried squeezing around to the side nearest the wall which obviously was a narrow space, because I had pulled the bed away, but couldn't quite fit through so ended up reaching across my body from the foot of the bed. The lack of space meant the music system kept stopping because the wires were being pulled out of the socket.
Added to this fiasco, was the fact that despite the treatment room door being closed, I could still hear the goings on outside the door from other members of staff, or customers. There was no sound-proofing and it was really distracting to be able to hear lunches being microwaved and conversations whilst I was supposed to be having a relaxing treatment.
After the treatment ended she asked are you alright, but more of a statement, and then told me to take my time getting dressed and she'd see me outside. So i got changed, and went out, wondering if I was going to have a de-brief or something but nothing. So I gave my pre-payment form and left.
This was so bad it could be funny. Maybe in a few days it will be funny to me. But right now I'm just extremely disappointed and would definitely advise others not to make the same mistake I did and definitely go elsewhere.
I purchased 2 vouchers for massage at this venue. Unfortunately I never recieved the treatment as they never answered their phone. I left several messages which went unanswered and sent an email which was also unanswered. When I finally got through, after a month of phoning I was told there were no appointments left by a very rude receptionist. Now I have to go through the hassle of trying to return the vouvher. A very dissapointing experience, I won't be bothering with them again.
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at first i wasn't convinced. The therapist was quite rude and snapped at me because i had put on deodourant which i wasn't supposed to but i had genuinely forgot. She told me that she would remove it for me this time but next time i did it i would be turned away as she didn't have time to do the jobs i was supposed to do! She then proceeded to tell me in conversation that these groupon/wahanda offers were not really worth it as you don't get the same treatment as full paying customers get! Considering i was using one of those vouchers i thought it was a really inappropriate thing to say. Next time i went i got a fabulous brazilian guy who doesn't normally do treatments but no one else was available. He was funny and friendly and i really enjoyed the experience. Next time, i had the scary woman again but she was a bit nicer this time round and less aggresive, maybe she was having a bad day the first time i went! As for thre laser, it is hair reduction not removal so ecpext to see some, if not most hairs grow back but well worth it with a voucher but i wouldn't pay full price for it.
The Clear Light Centre is conveniently located in Holborn, a little tricky to find as it under a hair salon. The clinic it self is clean but very basic looking which is a bit disappointing, as I think most people like to be in a luxurious setting when having a beauty treatment done. I went for a milk peel, which is very quick procedure and slightly uncomfortable due to the stinging of the peel. My therapist Jana was lovely and very knowledgeable about the procedure,which made me feel at ease. The clinic offered me a deal to buy glycolic products and further peel treatments; however I wanted to see the results of the peel before I committed to buying a course of peels. A few days after the peel, my skin started to peel and I noticed that my acne marks were beginning to fade. I have since bought a course of peel and after care products and I’m pleased with the results.
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