Cloud Twelve Spa Reviews

2-5 Colville Mews, London, W11 2DA

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Reviews are written by customers after their visit.

4.7
63 reviews

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Written by our customers, so you know what to expect at each and every venue.
A hidden gem. Make sure to block out some time for yourself after your spa treatment to relax in the relaxation or salt room as well as the sauna and steam room! Amazing experience!
A non-inclusive, fat phobic environment.
Facilities are beautiful, the massage was good, however it was not actually 60 minutes, but rather 60 minutes from the appointment time, which means the time it took me fill out the form, change, wait for my therapist and discuss the massage with her, brought me to about 45 mins, and it wasn’t actually full body. In the end, £120 for 45 minutes is not worth it
This most amazing spa, beautiful decor and wonderful staff who make you feel right at home. Everything is gorgeous. I had the Gaia crystal package; the lunch was delicious, the thermal suite was fantastic (small and perfectly formed) and the treatment was heaven (Justyna is such a great therapist). I’m already booking in my next visit ✨
Wonderful setting, oasis feel, luxury and attention to detail such as cleanliness and ambience of the venue. Super friendly therapist and brilliant massage of quality standards.
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