Cobella Kensington Reviews
5 Kensington High Street, Kensington, London, W8 5NP
Check availability and book onlineReviews are written by customers after their visit.
1330 reviews
Was so impressed with my consultant Helen I’ve already booked to come back!
Ladies' Haircuts
Helen cut my hair exactly how I wanted. The blow dry was fab also.
Ladies' Haircuts
The blow dry and colour was to a good standard, and staff seems to be knowledgeable and trained, however every time I book them through Treatwell, I then get a phone call saying that the time I have chosen in not available because the stylist I booked don’t actually do high lights.
They offered somebody else but at the time which was not suitable to me, and I had to be very assertive to be actually seen at the time that I could make to the appointment.
That is after I already paid and received email and text confirmation.
Another time I booked for a toner, paid and received text confirmation from coebella, but then I received a phone call saying that I need to book in to dry my hair as this is the National Uk rule and the price for a dry (not a blow dry) would be £16! No mention of it in their treatment menu, not even an info added in the brackets. The person I spoke to on the phone blamed it onto treatwell, and I think that it’s up to them to make sure they booked properly. Never anything like this happened to me on treatwell and I am definitely not coming back to this place due to cobella attitude (and £16 rough dry)..
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