I had my hair done at the salon for the 1st time last week. My stylist, Gemma was friendly and put me at my ease. I was pleased with the result, colour and cut. It looks very natural. However I asked for at least an inch off, but I reckon she took about a cm only. Particularly after I washed it nobody noticed the difference, and I feel I will need it cut again in about 2~3 weeks.