Despite the odd façade, my facial with Viral was lovely. Really thorough and just kept going. So many steps and lotions and potions. Plus the Head massage was a nice touch and I felt very clean and relaxed at the end.
I would advise Viral turns her phone on silent when she's with clients, the constant texts and calls disrupted the ambience. And maybe get a small heater for the room, as it was a bit cold.