I was nervous about going someplace new for highlights after having just moved to Manchester however they did not disappoint! The young french lady who did my highlights was experienced and did a wonderful job. She paid close attention to detail and highlighted it exactly how I wanted without any hesitations (I've had bad experiences before). Not only that, but she did the most wonderful job blow drying my hair. I couldn't believe how well she styled/volumized my very thin, fine hair with just a round brush and blow dryer. I will definitely be coming back. Not much signage on the outside so wasn't sure where I was going at first, but just followed my phone directions and was ok.