The staff were really friendly and welcoming and the eyebrow threading was quick and painless and a good shape. But she didn’t ask what colour I wanted for my eyebrow tinting, just did them black - so they’re darker than I wanted (I’m blonde). Also didn’t ask what colour for my eyelashes, although black was fine for me. But she didn’t take off my mascara, so the tinting wasn’t that effective and there are still blonde patches. I’d go back for the threading but not the tinting!