Monika was superb in her handling of our son. He had been very nervous about going, but quickly settled and was at ease the entire time. He was also very proud of his haircut.
I love this place - especially the stylists, they are so sweet and friendly with the kids. My daughter loves coming and we go out of our way to make the trip.
The only thing I will say is it's gotten way cluttered with toys and candy to buy - it's a bit overwhelming and feels like a toy shop.
Unfortunately not a great experience. My son wasn't really in the mood to get a hair cut and also it was his 2nd haircut ever so he was a bit afraid. The man who was suppose to cut his hair didn't make the experience better. I felt like he didn't even try to befriend my son and ease him into the haircut. He also reeked of cigarettes. And we were charged an extra £15 for the overtime.
What a welcoming, friendly and fun environment! The kids both love it. Chrissie our stylist was delightful and incredibly helpful. She managed to smile throughout, stay calm and fun despite my kids' non-stop demands and moving around. We will be regulars here for some time!