I’ve taken my son 4 times, had 4 different stylists & have been happy with 3 of them. The good thing is you can choose the stylist you want when you book, there can be a last minute change (happened once) but I believe you still have time to call and cancel if you aren’t happy with it.
The set up for kids is great, they sit in a car, watch their favourite shows. Hair clippers, equipment & products are all child friendly which makes such a difference compared to a standard barbers. Recommend!