My 5 year old has been resistant for a while about getting his hair cut. However, when he saw he would get to sit in a car and watch some TV he was happy to come along. Our appointment was 40 minutes late but he happily waited in the car watching netflix. When it came to the haircut Debbie couldn't have been more accommodating and helpful. My son seemed completely oblivious to his hair being cut (Debbie was obviously experienced) and was happy with the end result (and lollipop)! Thank you!