I booked in for a 1hr luxury pedicure but when I arrived at my appointment time, I could hear the receptionist call the therapist who had obviously not checked the calendar and seen my booking. My therapist arrived an hour late. (Thankfully I had time as it was my day off.)The therapist, although incredibly sweet, was working with limited tools. My pedicure took place on a clinic bed, where I had perch on the side and dip my toes in to an old portable footbath (the type you buy for £10 at Argos). I then had to lie on my back (weird) while having my pedicure. It lasted 35 mins - just over half what it was supposed to and was more like a quick dip, file and polish - definitely not classed as luxury. The location is fab and the therapist was nice. Just do not go here for a luxury pedicure - £30 wasted! I emailed them the day after to explain what happened - the response took over 48 hours and I was offered a £10 refund but they weren't sure how they would do it as I booked through Wahanda and to call the clinic to see what they could do about it.... So much hassle.
This was my first time here; everything was perfect, nice clean place tucked away in Chelsea. Maria is an amazing hairdresser and she listened and advised. Also she was not pushy about selling products. I loved my haircut and will definitely return for my next cut.
Really nice clinic based in the middle of the King's Road. Lovely venue, friendly staff and really professional! I came here for my first ever colonic hydrotherapy and I have to admit I was nervous. It's not exactly the most comfortable treatment in the world and is certainly embarrassing. However at Cosmetech I had a wonderful lady who made the whole experience seem totally worthwhile and talked to me, making me laugh the whole way through. It made me feel comfortable and she was really professional the way she answered all of my questions regarding the treatment. I was very impressed with my treatment here and look forward to returning in the near future. It's 5 stars from me!
Anara was lovely and friendly. She really put me at ease! The wax was perfect too - she did a really great job. The salon was great - friendly reception staff, nice decor and really clean and peaceful.