There was no receptionist when I arrived and I had to wait outside until the dentist came to let me in. The actual teeth whitening was great and painless
I was met by a friendly front of house person who seated me in a reception. Very soon I was asked to come upstairs for my treatment. The dentist was very attentive and careful. I mentioned my teeth were pretty sensitive and he checked in with me every 10min to see if I was comfortable. I was expecting to have some pain but it turned out to be completely painless experience. Very natural yet visible effects were achieved in just under an hour. I was also given a home kit to maintain the results.