Booked a cut and colour with pre-lighten as I've been box dying my hair for two years and it needed sorting out. There were a couple of hiccups with the way that my hair took the colour, so I had to return the next day to have my roots blended a bit more but overall I loved the final outcome, even if it wasn't exactly what I went in for! I would come to get my hair coloured again knowing that the stylists weren't afraid to say things weren't right and they would make it right for free.