As soon as I arrived there I was "greeted" that a woman that I am not sure if it was Anna, she couldn't speak properly English and I needed another lady that worked there to translate for me.
I showed what I wanted to be done and she straight away that it couldn't be done, but It was just a coloured gel extension and that I had to pay extra because it was more than a colour.
I asked for another design and she said that she couldn't do that either because she didn't not have gel, only polish.
I really liked how my mani/pedi came out, great nail shape. The therapist was very attentive during the eyebrow wax (definitely 5 stars!). The atmosphere wasn't the most welcoming from the outset however, as there was some miscommunication about the price. I had to insist they review my booking, I had prepaid the correct treatments and did not need to pay extra. This was sorted in about 10 minutes but wasn't the best first impression. I felt a bit uncomfortable, but the end result was good.