The head massage was ok, the treatment was good I left with soft clean hair. The actual cut however was terrible I was on the chair with tears in my eyes. I explained I wanted a trim off the dead ends, long layers and face framing pieces. For context my hair was below my chest up to my ribs prior to the cut. She gave me lots of layers instead of long layers and my thick healthy hair is now incredibly thin and so short (majority above my shoulders) from how much she chopped off. Never returning.