Shen cut my sisters hair and we were able to donate 9 inches for the princess trust. My sister had not had her haircut for 6+ years. She has ASD and was extremely anxious about the experience but Shen was absolutely amazing. She made my sister comfortable and took her time with her and made her feel great. Could not recommend her enough and a big thank you to Shen for making my sister happy and helping us donate to a great charity.