The lady who took the appointment( the owner) confirmed to me they use loreal majirel and that they have the colours I asked for on the phone
When I come to my appointment the guy I'm assigned to was busy with a client so had to wait 15 minutes and when he came to mix the colours, I just asked to confirm about the product I asked for loreal majirel but they were out of my product !!!! And asked to talk to the owner her excuse was that they had it when I called to make an appointment ! So is that any of my problem Not
I took 30 min off work to come to them (my third time) but was so disappointed with the fact they either lied to gain a client or didn't care to gain a regular client or in matter of fact make sure the client is satisfied and gets what they asked for when phoned to make they appointment
I gave three stars just because the guy who did my hair tried his best to give me a good experience and to forget the BIG MISTAKE they've done