Hugo was lovely. A dry cut was all I needed. I haven't been well (auto immune disease) and I was given advice on how to care for my hair which was great. I am a very happy customer and will recommend Hugo and the salon to my friends.
Although the salon itself was hard to find it had a really nice atmosphere. The man doing my hair was very sweet and a total perfectionist. That did mean my appointment ended up lasting 1 1/2 hours rather than the 45 minute estimate, though, and several other clients were frustrated at the delay. Despite this, the hairdresser didn't rush to finish my hair which I really appreciated.
It was a nice atmosphere in the salon. I had to pay 5 pounds more than what was agreed upon on the website (21 pounds for long hair) because my hair was "longer than expected". Other than that the haircutter did a good job and I was happy with it.