Pooja is super nice and the wax is the most painless I have ever had. Also they use cold wax which is super fast, in fact mine took only about 5 minutes! Really good, however the back wasn't waxed although I ordered Hollywood so be more clever than me because Im sure she will do it if you ask her!
Hugo was lovely. A dry cut was all I needed. I haven't been well (auto immune disease) and I was given advice on how to care for my hair which was great. I am a very happy customer and will recommend Hugo and the salon to my friends.
Although the salon itself was hard to find it had a really nice atmosphere. The man doing my hair was very sweet and a total perfectionist. That did mean my appointment ended up lasting 1 1/2 hours rather than the 45 minute estimate, though, and several other clients were frustrated at the delay. Despite this, the hairdresser didn't rush to finish my hair which I really appreciated.