Very friendly and attentive staff. Nice salon. Very clean. I suppose the value reflects the location. I'm just quite fussy with my hair and this wasn't quite right for me, although it was a very pleasant experience. The haircut was good, just not fantastic!
I visit this salon regularly for waxing as well as highlights. I have been coming for years and am always satisfied. At times I've been forced to use a different salon, especially since moving out of London, and NO-ONE does it better than Hannah! For my hair, Ian always listens and is now able to know what I want/need even before I know myself. I am not very adventurous with my hair and Ian is sensitive to that and ensures that my hair always looks good!
I was told over the phone that the waxes were done with hot wax and not strip wax, however when I arrived there was only strip wax. Despite this my beautician was very nice although this ambience was slightly less relaxing than other places I have been and maybe a bit less hygienic. However, the wax was very good value especially for central London.