The therapist was not Nicoleta someone different. Think they said her name was Alex. I have never had my nails done in such a way, the girl nearly filed my fingers off, never asked what shape i would like. Her work was poor, differnt lengths and not straight at all. I returned back to the shop as they were really annoying me and i wanted them fixing, to be left waiting over an hour to be seen by the girl who had done them. Still not what i wanted. Will never use them again.