Daisy's Nail Company SPA Reviews

59 Preston St, Brighton, Brighton and Hove, Brighton, BN1 2HE

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Reviews are written by customers after their visit.

4.7
2847 reviews

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Written by our customers, so you know what to expect at each and every venue.
I thoroughly enjoyed my treatment. Staff very warm and welcoming. Treatment exactly what I was hoping for. Hope to go back 😊
Shabby and disappointing! Did not look like pictures the white paint was dirty and the lighting was worse than a hospital, very uncomfortable. My nails chipped half and hour after leaving even though I was told they would last 3 days. Not good!
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Really excellent foot massage and scrub, feet felt wonderful afterwards. And Daisy's serves good coffee. My only criticism is that the radio station doesn't play relaxing music (unless you are in to chart pop).
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I had booked an appointment the day before my birthday for a treat. Unfortunately I did not get to have any treatment because my appointment was cancelled with only 2 hours notice, despite having booked three weeks in advance, due to double booking. An alternative appointment the following day was offered (with no offer of any compensatory discount for the very short notice cancellation), but I was unable to make this. After pointing out that my appointment was made weeks ago they said they would try to cancel the other person. I was then called back and told the appointment was on after all. However, shortly afterwards I was called again (now only 30 mins before appointment) to be told the other customer 'could not be moved'. Why I apparently could be moved and they couldn't was unclear - evidently I am less important! It is both rude and unprofessional to waste a new customer's time in this manner, and I will certainly not be returning.
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When I arrived I was told they were running 15 minutes late and asked if I could return later in the day. I was made to feel like I was being difficult because I couldn't move my appointment. As I waited I was not offered a drink or magazine to read. When I finally got my nails done my therapist filled into the skin on my fingers twice, I found the whole experience to be rushed.