It was a same day appointment. I made the reservation at 14:30 with appointing Viola as hair dresser (after seeing many good reviews about her). Later I received a call to see if I can change time, when I say no, they keep being polite and explaining why , also saying that they will try to guarantee my appointment by some adjustment. At the end we agreed to postpone 10 mins.
When I arrived there, Michiko received me. I was bit disappointed by not knowing Viola not there at that day, and not being told about it. But easily felt comforted by Michiko's polite and soft receiving. So I decided to take it as an adventure. It turned out to be a nice experience! Michiko is quite a good hairdresser understanding my requirement, communicating with me for different parts, explaining me her thinking. And she is quite a nice person to talk, polite and gentle, also warm and lovely. I like the haircut, and I enjoyed the talk. And I will visit again.
Honestly so impressed with Viola in Dappers, booked the hair cut last minute on the day as was fed up of putting my haircut off! Right choice to book here. Immediately, I was greeted by Viola with a warm smile and was shown to the downstairs, which was a small separate salon for the women! Heaven. Felt like a really personal experience, I explained my worries with my hair and how I understand if she needed to cut lots off (my hair is very dry) but Viola just simply explained every step she was going to do, have the most amazing head massage when washing my hair and only took off what was needed, which to my surprise, wasn't a lot. Not only was it a great hair cut but Viola gave me the most beautiful blow dry! my hair doesn't hold blow drys, but the bounce and curls from this one lasted 3 days!! Considering I have to wash my limp hair usually every other night this was amazing for me. Couldn't ask for a better experience, will defiantly going back. Thank you Viola.