Decléor Botanical Spa Reviews

House of Fraser, 318 Oxford Street, Marylebone, London, W1C 1HF

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Reviews are written by customers after their visit.

4.7
409 reviews

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Written by our customers, so you know what to expect at each and every venue.
Lovely experience - will make it part of my lifestyle! Very relaxing and effective!
I had the collagen lift facial, which involving a firm sculpting massage tp the face - very happy with results.
Booked the day before and treatment cancelled on the day due to short-staffing. Staff member left a voice message 45 min before my appointment - the message was not clear at all and I could not understand what she was saying. I phoned back but I was told she was in a treatment. On my way to the scheduled appointment she called back and said they had to cancel me. Quite disappointing. My last treatment witg them was rescheduled due to the same issue but they were able to rebook the same day and I was given a small free gift for the inconvenience. They seem to have staffing issues - I hope it gets sorted out.
Very good facial and therapist was very knowledgable. My skin felt very clean and moisturised afterwards
amazing
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