I thought the salon was very nice, clean & tranquil. The staff were very friendly and accommodating. It was a very pleasurable experience. I had 30% off with Treatwell, so it was definitely worthwhile. However, if I were to pay full price, I am not sure the facial itself would be worth the money, as in my opinion it was a basic cleanse, exfoliate, mask & moisturise, nothing else. The best part for me was in fact the massage you receive as part of this facial!