Salon is nice, staff are nice but I felt like my appointment was being rushed from the moment I walked in. My stylists 1st client of the day was late so she was struggling to catch up (I get it - super stressful!) but it has meant I’ve left with a bit of a shoddy job. My highlights were left on for almost an hour despite the stylist checking them and seeing that my hair lifts super quickly. Toner was slapped on and left. My natural hair between the foils has lifted, so I now have one block colour on the top. The cut was done in less than 10 mins and wasn’t even checked, there are sections that are uneven. The blowdry was pretty non-existent. Such a shame because I’m sure she was more than capable of doing a great job, I just walked in on the wrong day I think!
Great salon with amazing staff! Found it really hard to find a fab hairdresser that I can just keep going back to, thank god I've now found Deja Vu - always get my hair done by Claudia & I couldn't recommend her more! 👏🏼
I had a HORRIBLE experience with Deja Vue, I will NEVER recommend it! The staff were incredibly RUDE&LAZY!
I booked colour&cut. It was my fault being late, but:
I was charged fully - £180 for only colour and NO cut or even finish! There was ENOUGH time to do the full service, even allowing the time I was late, the specialist was full of attitude & refused (thou there were no customers!).
The attitude was unacceptable, u lost a client & many potential ones that will hear of my experience