I've never had any issues coming here. Eyebrow wax and gel pedicure were great. The gel fingernails were not great at all. I came away feeling rather disappointed. My mistake was that I rushed off after my appointment as we ran a little over but overall the quality of the nails were not good. They were scratched, as they were filed post gel application. Very uneven application and the cuticles were not prepped at all. My first nail fell off within 2 days and I lost the rest over the week.