Kate was great, very pleasant and friendly. I came out of the treatment feeling very relaxed and sleepy! The only downside is that it is in the Bentall centre - so while the rooms has calm music and dim lights you can't help but hear screaming kids and busy shoppers outside. That said, I thoroughly enjoyed the treatment and would definitely go again.
I had a 10 min facial treatment appointment on Wednesday 19th Dec and after talking to Rebecca I decided to move to 20th December at 20:00 for microdermabrasion. I prepaid for this appointment.
On arrival before 20:00 for my appointment, The was no one at the desk, after searching for the beauty room and one of the staff, I was advised by Claire that no appointment was booked and she was busy with another client. She finished around 20:15 and after a long discussion and only because she saw the prepaid receipt she agreed to do the treatment, which started at 20:40. As expected, it was rushed and really too gentle exfoliation was done. My skin was very oily and once washed the oil, no change in my skin was felt or visible.
This is not what expected from “microdermabrasion “ and surely not good value for the money I paid.