It was an amazing experience . It was my first time having the Hollywood ,arm and half leg wax and Jan made the procedure interesting as she talked me through it and was really gentle and understanding. I also got the Eyebrow tinting and shaping. I really like how I feel now and I would recommend over and over. Mac was amazing too on the pedicure and manicure, she not only attended to me but told me how to care for my foot and cuticles. They are really lovely and amazing .