Claire is super friendly and really accommodating. A few of my nail extensions came off after a week, but she was happy to redo them or gel nails instead. I opted for the latter. I was really happy with the acrylics in terms of look and finish, it was a shame they feel off so quickly. But, there were no issues in getting them done again to my satisfaction so I'll be coming back again. Really happy with the gels. :) Most places kick up such a fuss if you're not fully satisfied, but Divine puts the customer first. The salon is clean and plays good music.