The staff were friendly but the hairdresser didn't seem to understand what I wanted even though I tried to explain a few times and showed a photo. She also completely ignored one of my instructions. What she then did was very uneven and took her at most 10 minutes when I'd booked a 45 minute slot. If you are just going there for a quick trim it would be absolutely fine and is good value but I would not go back or recommend it to anyone for anything other than that.