I was so excited to go for my first facial! I wanted to treat myself and the clinic looked professional to me. Well, unfortunately I have to say I was quite disappointed. I have to say, the person who welcomed me was extremely nice, that’s why I am giving 2 stars instead of 1. Firstly, she did upselling with me by convincing me to go for a more expensive treatment than the one I had booked. I should have not trusted her from that point, because it looks like she cared more for her money than for her client’s concerns and satisfaction. I decided to give her a chance and went for the more expensive facial. I know it’s supposed to exfoliate and it was not a massage, but it was not relaxing at all. She was WAY too rough and aggressive on my face, and kept saying “it would tingle a bit”. Well, she did not put enough gel or cream on my forehead, so the tool was not gliding as it was supposed to be. The results was appalling. I decided to wait for a couple of days and my skin STILL hurts, plus I have a bunch of microscars on my forehead. Never again.