Although I am waxing for many years, this was the most painful experience by far. The lady was quick, but it seemed to be more focused to apply the technique to keep up with time than to adapt it to me so that is less painful. On the pros, the treatment is quick so you can have it on the go. All in all average salon. Few things they should focus on: cleaner towels, some relaxing music, more clear directions as current ones lead you to believe the entrance is somewhere from the mall.