I never leave reviews but I have never ever experience anything like this. I was in there for nearly 4 hours!! Getting lashes.I was thinking "oh no I'm going have really thick fake looking lashes. Well I don't know what she was doing for so long because they're so thin. The dont look like Russian at all and they are all one length. Normally I would go back and say but I'm honestly so fed up and don't have 4 hours. Toma was lovely person and gave me some money back for being so long