We had a nice day. However, some feedback. Area by the jacuzzi was filthy. Mud/dirt everywhere which made towels etc dirty. Lunch cost an additional £20 for us both and wasn't great. Too much salad on the plate and too much seafood dressing on the prawns. I ordered fries but didn't get them. £20 extra for a sandwich, soup, vegan chilli and prawn cocktail is very steep. After lunch, our relaxing experience was ruined by a mother shouting at her two children who were screaming. We left early.
Both Gareth (at reception) and Lyndsey (my therapist) were polite, friendly, helpful and professional. The whole experience was very relaxing, and my sister and I felt well treated and that nothing was too much of an effort for them. Really enjoyed the day and the facilities. Thank you.
A great venue. The therapy was fabulous. The pool and jacuzzi area are more than adequate
There is an option to get drinks/food which the spa have to do via the hotel and as the hotel is short staffed the spa people are running back and forth to the kitchen even tho they make nothing out of the purchase - now that’s customer service !