Friendly staff, clean environment and I had a good relaxing massage. Areas of improvement would be explain more about the massage, take down clients medical history to ensure any products used would not incur allergic effects or any types of massage would not exacerbate any muscle or bone injuries. Oh and ensure room is kept at warmer temperature...my room was a little cool but that maybe because I was first client of the day. However, this would not prevent me from returning for future treatments!!