I had a manicure and a pedicure. I was asked to change the date because she was sick. Then on the day she was running late. I was left in a room with my feet in hot water so long the water got cold. The pedicure was good. The manicure no so good since it didn't last more than 3 days plus she did cut my skin when doing my thumb cuticle. According to her, she was having a terrible day.