Barbara was really nice and friendly and gave me some advice to get a better result. She tried to keep the waxing as painless as possible, really appreciate.
My blow dry was not bad, not amazing. My hair is long and they felt pushed for time even though I paid for the 'long hair-blowdry'. They should probably have an 'extra-long hair' option that is an hour not 45 mins. I wanted my hair in nice curls for a wedding and straighteners were used instead of a hair dryer which is a shame as i like big bouncy curls. I was really disappointed that they didn't use any products - no heat protection spray before using straighteners!! Anyway the hair style looked fine, but not the best blow dry I've had. I'd probably just go there for a straight blow dry in future as it's local for me and good value, but I will mention these issues next time I go there.