Barbara was very professional and explained everything clearly. It was the first time I’ve had eyelash extensions and I was pleased with the result. I had half set done and it looks natural and glamorous.The only negative was that after 2 days some lashes on my right eye became dislodged (despite taking care not to rub them). However, I rang the salon and they have kindly said they will have a look at the lashes for me next week free of charge. That shows good customer care.