East River Spa Reviews

5 Fairmont Avenue, Canary Wharf, London, E14 9PJ

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Reviews are written by customers after their visit.

4.4
387 reviews

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Written by our customers, so you know what to expect at each and every venue.
Fantastic deep tissue massage and the therapist Delores was fantastic treating the specific areas that needed extra attention. The spa wet rooms, sauna and steam rooms & relaxation room are small but lovely.
Nearly refused entry by staff because one of the people in our group had cancer in the past?! Never heard any such nonsense before in my life and distressing for person involved. Misinformed about what our mud experience involves - said it would be a mud bath but it wasn’t. No jacuzzi or pool area at all which was advertised falsely and is a key part of a spa experience. Small relaxation area so no beds available for 2 people to sit on at any given time.
Very good
Such a lovely calming experience, would definitely come again and recommend to a friend!
Pavida, my therapist, was superb! I loved her firm pressure and particularly enjoyed some of the "thai-massage" style stretches that she incorporated into the treatment. Will definitely be asking for her again! Only thing is that the facilities like the sauna and showers could be maintained a bit better, e.g. shower heads need descaling and I found a fair bit of hair on the saunas and showers which really should have been cleaned up.