East River Spa Reviews
5 Fairmont Avenue, Canary Wharf, London, E14 9PJ
Check availability and book onlineReviews are written by customers after their visit.
387 reviews
I was disappointed by the experience at the spa, firstly, i had a minor fall in the changing rooms, in the changing rooms there are showers, however the water leaks through the door of the shower and a large puddle of water forms and i was walking to the individual changing room and slipped on the water. I did report this and i would recommend that the spa puts in a drainage at the door of the showers to stop the water from leaking. I do think the floor of the spa is heated and the water may dry over some time, but, i do believe that this matter needs to be addressed as someone may have a more serious fall then me in future.
The main spa room/area is the main spa experience, firstly, i did raise the issue was that i entered the sauna without the slippers and the floor of the sauna was extremely hot and i needed to put my foot under cold water for sometime to cool down the pain, therefore, i recommend that slippers need to be worn at all times, I did raise this as an issue.
The wet spa area is the three shower experience which was the best part of the day, it was relaxing, however, the water leaks our of the showers into the spa area. On my visit the steam room and ice box thing was not working.
I would reccommend all users to wear slippers at all times and watch out for the leaking water.
I enjoyed the relaxation room.
I booked the spa last minute after getting some time off of work and the receptionist was more than willing to help me & my friend - showing us around the facilities and giving us tips!
As we had booked in for the morning, the gym and spa were empty (bliss) and the teas and water in the relaxation room provided welcome refreshment. The views were lovely but the apples looked a little tired! The heated seating was great for my aching muscles and the mist experience was great. Good value for money. I'd definitely go again!
I bought the voucher as a present to a young couple and got very good feedback. My friends said that the spa was lovely and they enoyed their treatments, which helped them to relax. It was definetly a good deal and worth the money.
It was great to step away from the busy streets of London into this Oasis. The views from the relaxing room were lovely and the ambience was perfect. It was so so tranquill. I would definatley recommend this couples treatment and venue to friends.
Wonderful experience. Such a small but relaxing spa. Great view too. The steam room has a very sweet touch with all these twinkling lights and soft music.
Will go back again!
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