They seem like nice ppl but this isn't a place to go if you are Black w/ natural hair. It didn't seem like she knew what to do with my hair. I got a treament but she didn't comb the product through my hair. I didn't end up getting a silk press b/c she seemed unsure, but got a "cut" (10 minute trim) on semi-blown out hair - no parting and trimming each section just seemed to trim randomly - I'm not sure how that cost £65, (the treatment was £20). The drink offering was the best part tbh.