Called by staff on the day to notify that an appointment was not possible for the time I'd booked for my partner. Cannot fault the staff for letting me know and suspect fault lies between venue and 'Treatwell' service in booking process. Will be seeking refund at the earliest opportunity.
Facial very good therapist very nice and made me feel relaxed. While mask was on she gave me a head massage as well very nice. Great location and free parking. Therapist ready for me when I arrived. For the price I paid I was very satisfied. Would recommend trying and I will be booking again
Half way through what I thought was my treatment I realised it was finished! They had me down for a wrong treatment. Manager not on site so insisted therapist contact her. Because another client booked in theyafe me wait 15mins in the waiting room to get the rest of the treatment. Really not relaxing and ruined. I had taken an afternoon off work so really let down. Manager has offered me another treatment at a later date but to be honest little compensation for having taking half a day's leave.