My initial impression wasn’t good, no one greeted me when I walked in and I felt ignored. I went up to desk and young lady found my booking, I was then told to wait. Appointment t was running late. Would ha e been nice to be told wouldn’t be too much longer and apologise. Once in chair I warmed to hairdresser, she was attentive and professional. Not much conversation but difficult with masks on! Pleased with cut and will return. Just need to be bit loud friendly/welcoming on arrival.