When I arrived, I informed the stylist that I had a booking for 10.30. This was a booking for a wash and haircut, however I was not given a hairwash before the hair cut began. In addition, the stylist criticised the fact that my hair had previously been cut in a way she did not think was very good. When the hair cut was finished, the front was lopsided - the stylist explained that this was due to my sideparting, however I have had a side parting for over 10 years and not struggled before.