I unded up with rashes and extremely irritated skin because she used hot wax and then said that for some reason it would not pick up my hair that well, so used strips on the whole area that had already been treated with the hot wax. After the whole double waxing experience, I was still left with quite a bit of hair. Not even talking about the pain. I have been getting this procedure done for years and I know it's not a normal practice. I will not comeback and wouldn't recommend it.