I booked a one-hour BIAB appointment but ended up being there for over two hours. This was my first visit and I won’t be returning. The customer service was very poor—the technician left in the middle of my appointment to work on someone else’s nails, leaving me waiting for a long time. The final result was disappointing: the nail color is uneven and the finish is lumpy. I wouldn’t recommend this salon!
It was a rushed appointment, my pedicure was done by the beautician, who lovely as she is, didnt do a thorough job. My manicurist rushed to get me out the door, it looked ok, but over time gel has chipped on a few nails, likely to the rushed job.