Eighty-8 Nail Studio - Cale Street Reviews

23 Cale Street, Chelsea, London

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Reviews are written by customers after their visit.

4.6
893 reviews

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Written by our customers, so you know what to expect at each and every venue.
I had booked for a gel removal and express shellac. technician brought to my attention that she had accidentally started a full manicure. After I said I didn’t want to pay more for this treatment, she didn’t finish the manicure so one hand has trimmed cuticles and the other doesn’t. The shellac is patchy and doesn’t reach the sides of my nails. The manager asked me to re-pay and then she would refund me so they wouldn’t have to pay for any Treatwell fees. Cleanliness was OK. Won’t go again
Such bad service, rushing everyone. I had a 40min appointment that took 20mins, this is not a manicure. Really unimpressed, treating clients very poorly, it was all about them rushing to the next person.
Have had shellac done here several times and it always lasts so well. Way better than any other salon I’ve been to!
I had prebooked and prepaid appointment - when I got there they told meto come backin 2 hours. Salon was full and no one knew about my appointment I tild them that I can come back in 15 min, however when I returned had to wait for another 20min! Again no one knew what service I booked The place is small and dirty. The technician started removing my nail polish and damaged the skin, it started bleeding. She did not use disinfectant, just apologised and said the equipment is slightly broken
I had gels applied the week before at a different nail bar and I really didn't like them so I booked into this salon for a gel removal and paint and polish. I chose this nail bar as it's local to me, well priced and had good reviews. I was very happy with the result. The manicure was so perfect I'm booking in again this week.
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