Elegance Beauty Clinic Reviews

4 Crouch End Hill, Crouch End, London, N8 8AA

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Reviews are written by customers after their visit.

4.8
347 reviews

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Written by our customers, so you know what to expect at each and every venue.
Upon entrance the door was locked, I could see one worker and two customers waiting in reception but nobody acknowledged my attempts to open the door for 5 minutes so I stood outside waiting. Then when I was finally let in there was no welcome or explanation for this, so bewildered I just sat down and waited. Met my lady for the first time and went downstairs to get set up in the beauty room for a Brazilian hot wax. The lady was complaining the entire time about how stressed she was and I could feel this within the pressure when applying the wax. The amount of wax she applied over an area was way too much and couldn't pull off the hot was in one go and therefore it was extremely painful when it took 2-3 attempts to pull one strip of wax off. I've been having this treatment for over 5 years and feel like I know what a good quality pain free wax should be. (My lady at my old Salon left so I'm trying to find a new one and this was my first attempt) Breathing through the pain and the beautician continued to share how stressed she is with work/London life, the wax got extremely hot which was unbearable. The final outcome was unfinished and messy, my skin was red and extremely sore but I just wanted to leave and not endure any further pain. On appearance the salon location in Crouch End looks extremely professional and high quality with the white clinic ambience and white lab coats but the service but extremely low. I do not recommend this salon and myself will never return.
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An efficient wax from a friendly therapist.
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great service
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It was one of the worst waxing experiences I've ever had. I've been getting waxed for 20 years and have never had such a horrible service. It was slow and inefficient, messy and worst of all they BURNED me. My bikini line ended up blistered and peeling it was disgusting and painful. I can't believe I actually paid for it.
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Great atmosphere, friendly staff. Will be coming back!
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