Elegance Beauty Clinic Reviews

4 Crouch End Hill, Crouch End, London, N8 8AA

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Reviews are written by customers after their visit.

4.8
343 reviews

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Written by our customers, so you know what to expect at each and every venue.
I wouldn't recommend this place to anyone. Got a special offer on Groupon for 3 microdermabrasion and didn't want to return after one! Staff were so rude constantly giving the hard sell. I asked if she would remove my milia and she said I should get a facial, despite the fact that milia are under the skin so a facial would make no difference, and offered me an extortionate price to do so if I didn't get the facial. She badgered the woman before me into purchasing 2 beauty products for £180. Not relaxing at all. When I asked a question about a comment she made about my skin, she said 'I don't know, maybe it's because you have acne'. Not very helpful. And she completely overlooked me and failed to treat me well assuming I had no money due to the voucher and my unwillingness to buy everything suggested. Never again!
I had a series of microdermabrasion sessions here which I thought went well. The therapist then suggested I talk to the manager re IPL for my cystic acne. The manager, sadly, was as pushy as a second-hand car salesman: big smile, no medical data whatsoever, when asked how IPL worked all she could say was 'It's a laser so obviously it goes deeper'. She also diagnosed me with rosacea, which was very bad as microdermabrasion is *not* recommended for that condition so if they thought I had it, they should never have performed microdermabrasion on me! The technician was lovely but being cornered by the two of them in a small room and pressured to have very expensive IPL, with a shocking lack of any hard info, statistics, prognosis etc was utterly unprofessional and, given the manager was pushing this, I wouldn't trust them with any beauty treatments in future.